Household Storage in New Malden
At Storage New Malden, we provide secure, flexible household storage for families, renters, landlords, students and local businesses who need extra space in and around New Malden. As an established local removals and storage company, we combine safe, modern storage facilities with a practical, professional collection and delivery service tailored to how you actually live.
Professional Household Storage You Can Rely On
Our household storage service is designed for people who want their belongings handled by trained, professional movers from door to store and back again. Whether you are moving home, renovating, working abroad, downsizing, or simply decluttering, we collect, protect and store your items in secure, monitored units in the New Malden area.
We understand typical London and Surrey homes – from Victorian terraces and maisonettes to new-build flats – and we plan your storage around access, parking and any building rules. You get clear communication, agreed timeslots and a calm, methodical approach on the day.
Local Expertise in New Malden
Because we work in New Malden every day, we know the local roads, parking restrictions and building layouts very well. That local knowledge allows us to:
- Arrange sensible access for flats above shops and tight cul-de-sacs
- Plan loading to avoid school runs and rush hour where possible
- Work smoothly with building reception or concierge where needed
- Offer realistic timing and straightforward advice, based on real experience
Our crews are polite, used to working in busy family homes, and respectful of neighbours and communal areas. We aim to be as unobtrusive as possible while getting the job done efficiently.
Who Our Household Storage Service Is For
Homeowners
Ideal if you are selling, staging your property, renovating or in a chain and need to store non-essentials. We can remove and store excess furniture, seasonal belongings and boxes so your home feels spacious and organised.
Renters
If your tenancy dates do not quite align, or your new place is smaller, our storage gives you breathing room. We can collect from your old flat, store everything safely, then redeliver once you have the keys to your new home.
Landlords
Store furniture between tenancies, during refurbishments or when switching from furnished to unfurnished lets. We can inventory and label items clearly to keep your assets organised and easy to retrieve.
Businesses
Our household storage is also suitable for small businesses needing space for archived files, office furniture or marketing materials. We can combine storage with office removals for a seamless service.
Students
Students leaving halls or shared houses during holidays can store boxes, clothes, books and small furniture instead of moving everything back home. We can collect from accommodation and deliver back at the start of term.
What You Can Store with Us
Items Typically Included
We regularly store:
- Sofas, armchairs, tables, chairs and beds
- Wardrobes, chests of drawers and shelving
- Boxes of clothes, books and personal items
- Kitchenware, ornaments and home décor
- TVs, small appliances and hi‑fi systems
- Sports equipment, bikes and pushchairs
- Suitcases and seasonal items (Christmas decorations, garden furniture)
Items We Cannot Store
For safety and legal reasons, we are unable to store:
- Perishable food or anything that may spoil
- Flammable, explosive or hazardous materials (including paint thinners, gas bottles, petrol, fireworks)
- Illegal items or anything obtained unlawfully
- Live animals or plants
- Unregistered firearms or weapons
- Cash, high-value jewellery or irreplaceable documents where specialist storage is more appropriate
If you are unsure about a particular item, we are happy to advise before collection.
How Our Household Storage Process Works
1. Enquiry & Quote
You contact us with a brief description of what you need to store, your address in or around New Malden, and your ideal dates. We ask a few practical questions and provide an initial guide price. Where possible, we offer a choice of dates and options for short or long-term storage.
2. Survey (Virtual or Onsite)
For anything more than a few items, we recommend a survey. This can be done via video call or a short onsite visit. We assess access, parking, quantities and any unusual or fragile pieces. This allows us to confirm the van size, crew, packing materials and storage volume, and then issue a clear, written quotation.
3. Packing & Preparation
You can choose:
- Full packing service – our trained team packs everything using strong cartons, wrapping and protective materials.
- Part packing – we pack fragile items while you handle simpler contents.
- Self-packed – you pack, and we provide packing materials on request.
On storage day we protect furniture with blankets, covers and wrapping, clearly label boxes and prepare a basic inventory so items are easy to locate later.
4. Loading & Transport
Our removals crew arrives within the agreed time window, loads your belongings carefully and secures everything in the vehicle. We use proper moving equipment – trolleys, straps and protective covers – to minimise handling risk and avoid damage to both your property and the building.
5. Unloading & Placement in Storage
At our secure storage facility, your items are unloaded, checked against the inventory and placed in a suitable unit. We stack and position goods with future access in mind, so we can retrieve individual items or groups of items if you need something during the storage period.
Transparent, Fair Pricing
Our pricing is straightforward and explained in writing before you book. Costs are typically made up of:
- Collection and loading – based on volume, access and travel time
- Monthly storage fee – based on the size of storage space required
- Packing materials and packing service – if requested
- Redelivery – when you are ready to have your items returned
There are no hidden charges; any potential extras (such as long carries, dismantling/reassembly of furniture or out‑of‑hours work) are discussed and agreed before the job. We can tailor solutions to both short-term and long-term budgets.
Why Use Professional Storage & Removals Instead of DIY?
Trying to manage storage yourself – hiring a van, lifting heavy items, and guessing the right unit size – often ends up more stressful and not always cheaper. With a professional service you benefit from:
- Trained handling of furniture and fragile goods, reducing the risk of damage and injury
- Efficient packing and stacking that uses space effectively
- Proper protective materials and equipment
- Fully insured transport and storage, subject to terms
- Accountable, professional crews rather than casual labour
Our approach is to take ownership of the whole process, so you are not juggling van hire, friends’ availability and a complicated storage contract all at once.
Insurance & Professional Standards
We operate to clear, professional standards to protect you and your belongings.
- Goods in transit insurance – covers your items while they are being moved between your property and our storage facility, subject to policy limits and conditions.
- Public liability cover – protection in the unlikely event of accidental damage to third‑party property or injury caused by our work.
- Trained moving teams – our staff are experienced in lifting, packing and loading, and receive ongoing training in safe working practices.
We are always happy to explain cover levels in plain language and can provide details on request.
Care, Protection and Sustainability
Your belongings are treated with care from the moment we arrive. We use mattress and sofa protectors, export wrap for delicate pieces and heavy-duty blankets for larger furniture. Floors and banisters are protected where needed to avoid scuffs.
We also aim to work in a sustainable way, for example by:
- Reusing strong cartons and protective materials where practical
- Recycling damaged cardboard and plastic responsibly
- Planning routes sensibly to reduce unnecessary mileage
The aim is to provide secure, reliable storage while keeping waste and impact to a minimum.
Real-World Uses for Our Household Storage
Moving House in Stages
If completion dates do not match or you are downsizing, we can move non‑essential items into storage first, keep them safe, then deliver them to your new home once you are ready. This keeps moving day itself more manageable.
Renovations and Refurbishments
When you are having building work done, the last thing you need is dust on your furniture or tradespeople working around boxes. We can clear key rooms into storage and bring everything back when the work is complete.
Office and Home-Office Moves
For small businesses and home offices, we can store desks, chairs, filing cabinets and archive boxes during a relocation or while you reconfigure your workspace, combining this with our office removals service if required.
Urgent or Short-Notice Moves
Sometimes you need to be out quickly – a last‑minute sale, tenancy ending or personal circumstances. Where availability allows, we can arrange rapid collection into storage to give you time to plan your next step properly.
Frequently Asked Questions
How much does household storage in New Malden cost?
Costs depend on three main factors: how much you have, how long you need storage for and the access at your property. We charge a one‑off fee for collection and loading, then a monthly storage fee based on the size of unit required. Redelivery is priced separately when you are ready. For small loads, costs are often lower than hiring a van and a standard storage unit yourself. We provide a clear written quotation before you commit, so you know exactly what you are paying for.
Can you provide same-day or urgent household storage?
Where our schedule allows, we can often help with same‑day or short‑notice collections in New Malden and surrounding areas. Availability will depend on the size of the job, access and how far we need to travel. If you are in a hurry, contact us as early as you can with details of what needs storing and any key deadlines, such as tenancy end dates. We will be honest about what is realistic and try to offer practical options that get you safely out of the property on time.
Are my belongings insured while in storage?
Yes. Your items are covered by our goods in transit insurance while we are moving them and by our storage cover while they are in our facility, subject to policy terms and limits. We will explain the standard cover level included and, if needed, discuss options for higher value consignments. We always encourage customers to tell us about any particularly valuable items so we can make sure they are properly listed and packed. Full details of our insurance arrangements are available on request before you book.
What is included in your household storage service?
Our core service includes professional collection from your property, protective wrapping for furniture, loading into our vehicle, transport to our secure facility and placement into a suitable storage unit. We provide basic labelling and a simple inventory so items can be identified later. Optional extras include full or part packing, provision of packing materials and redelivery from storage back to your home or a new address. We will agree exactly what is and is not included in writing before the job so there are no surprises.
How is your service different from a standard man-and-van?
A casual man‑and‑van service may be fine for very small, low‑risk jobs, but it rarely includes proper insurance, trained staff or a managed storage facility. We provide professional crews, goods in transit insurance, public liability cover and secure, monitored storage units. Our vehicles carry the right equipment, and our team are trained in safe lifting, packing and protection of property. You also deal with a properly established business, not a one‑off operator, which gives you more accountability and peace of mind.
How far in advance should I book household storage?
For planned moves, we recommend booking as soon as you have a fairly clear idea of dates – ideally two to four weeks ahead, especially in busier periods such as late spring and summer. This gives us time to carry out a survey, confirm volumes and arrange the right crew and vehicle. That said, we can often accommodate shorter notice, and we regularly help customers with last‑minute changes of plan. If you are unsure of exact dates, we can hold a provisional booking and confirm details closer to the time.




